Recommend an ISP?

[zoo_music_girl]

I'm leaving Plus. I'm thinking of going to Zen, as I've heard such good things about them, but they are bloody expensive (£24.99 inc VAT per month) compared to everyone else. Given my history of connection problems I want an ISP with stellar customer service and support.

Any other recommendations before I move? It's costing me a £14.99 deferred migration fee to Plus so I want to get it right this time.

I'm actually really surprised Plus are giving me a MAC code at all, as I've just been badly Local Loop Unbundled.

Cheers.

Comments

[makyo.livejournal.com]

I've been happy with Eclipse for a few years now. They're pretty reliable, and their tech support people have known what they're talking about and have sorted things out quickly and efficiently on the couple of occasions I've had need to contact them. They have a 1-month notice period, rather than the more usual 6- or 12-month deal, so if you get fed up with them you can change to a different ISP pretty quickly.

[reddragdiva]

Arkady and I both had very little trouble with Eclipse that wasn't BT's fault. The main problem with Eclipse is that they were bought by idiots who now run the customer disservice desk, so their service is good but customer service is shite.